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To receive electronic statements and “go paperless” on your Investment, Trust and Custody Accounts via Private Bank Online and Mobile, follow the simple steps below.

Switching to paperless statements allows you to view, download and print your statements anytime. Enroll in Private Bank Online and Mobile and online delivery to:

  • Receive email notifications to quickly and easily access new account statements
  • Reduce the risk of lost or stolen mail and avoid the need to file and secure physical records
  • Access up to 7 years of account statements through our secure, password-protected online portals
  • Go green, minimize clutter and reduce multiple account statements sent to shared mailing addresses on joint accounts

Let’s get started.

Paperless Elections via Private Bank Online

Step 1: Log into Private Bank Online. On the Overview page, under the Accounts tab, select Statements.

Bank of America Private Bank online Accounts tab drop-down menu with Statements highlighted

Step 2: On the Statements page, select Change delivery preferences under Related Links.

Bank of America Private Bank online Statements page with "Change delivery preferences" highlighted

Step 3: On the Paperless Settings page, select the toggle to On in order to go paperless for all available accounts and documents. Click Save Changes at the bottom of the page.

Reminder: Each individual statement recipient must enroll in paperless settings 

Bank of America Private Bank online Paperless Settings page with Paperless selected for all account statements

Step 4: Review and agree to the Terms & Conditions for paperless delivery settings, then click on Submit at the bottom of the page.

Bank of America Private Bank online Paperless Settings page with the reminder to read the Terms and Conditions and Confirm Changes highlighted

Step 5: A confirmation message will be displayed stating that your delivery preferences were saved successfully.

Bank of America Private Bank online Paperless Settings page with "Your delivery preferences have been saved successfully" highlighted

Paperless Elections via Private Bank Mobile App

Step 1: Log in to the Bank of America Private Bank Mobile App1 and tap the Menu icon.

Bank of America Private Bank app with Menu highlighted

Step 2: From the Menu, tap Settings.

Bank of America Private Bank app Menu page with Settings highlighted

Step 3: Under Settings, tap Manage Paperless Settings

Bank of America Private Bank app Settings page with Paperless Settings highlighted

Step 4: On the Paperless Settings page, tap the toggle to On in order to go paperless for All accounts and documents section, then scroll down to the bottom of the page to tap Save Changes.

Bank of America Private Bank app Paperless Settings page with Paperless selected for all account statements
Bank of America Private Bank app Paperless Settings page with Continue highlighted

Step 5: Review and agree to the Terms & Conditions for paperless delivery settings, then tap on Submit.

Bank of America Private Bank app Paperless Settings page with Confirm Changes highlighted

Step 6: A confirmation message will be displayed stating that your delivery preferences were saved successfully.

Bank of America Private Bank app Paperless Settings page with "Your delivery preferences have been saved successfully" highlighted

Optional way to access Paperless Settings page

Go paperless banner on Statements page:

Bank of America Private Bank webpage with a "Go paperless" button link to sign up for paperless statements

1 The Bank of America Private Bank mobile app is available to clients who have registered for Bank of America Private Bank Online and Mobile.

Note: Not all accounts may be available in paperless format. Bank policy may require us to send at least one statement cycle via regular mail for your trust and estate accounts.

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